We want you to be completely satisfied with your purchase. If you are not happy with a product, you may request a refund or cancellation under the following conditions:
Cancellations:
– Orders can be canceled within 24 hours of placing the order by contacting our customer service team.
– Once the order is dispatched, it cannot be canceled.
Refunds:
– We accept returns within 14 days of delivery for defective or damaged products.
– To initiate a return, contact us at support@ardhracosmetics.com with your order details.
– Refunds will be processed within 7-10 business days after receiving the returned product.
Exclusions:
– We do not accept returns or provide refunds for opened or used products unless they are defective.
– Shipping charges are non-refundable.